Privacy Policy
Last updated: October 2025
This Privacy Policy explains how The Still Point Works, LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects personal information provided through Our website and related services.
By visiting www.thestillpoint.works, booking a session, or purchasing any offering, You consent to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that You voluntarily provide, such as:
Contact information: name, email address, phone number.
Booking details: appointment type, date, and related intake form responses.
Payment details: processed securely by third-party payment processors (We do not store credit card information).
Technical data: browser type, device information, and general analytics to improve the Website experience.
2. How We Use Your Information
We use Your information to:
Provide and manage coaching sessions, programs, and digital offerings.
Process payments and send confirmations.
Respond to inquiries and provide customer support.
Send relevant updates or wellness-related communications (You may unsubscribe at any time).
Maintain Website functionality, analytics, and security.
We do not sell or rent Your personal information to any third party.
3. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect Your information from unauthorized access, disclosure, or misuse.
All online payments and scheduling data are processed through secure, industry-standard platforms such as Squarespace Scheduling (Acuity) and Stripe. These providers comply with PCI-DSS and applicable data-protection laws.
4. Sharing of Information
We may share limited personal information only as necessary to:
Process payments or appointments through trusted service providers.
Comply with legal requirements or respond to lawful requests.
Protect Our rights, property, or the safety of others.
Each third-party service (e.g., Squarespace, Stripe, Google Analytics, email marketing providers) has its own privacy policy governing how they handle data.
5. Cookies and Analytics
Our Website uses standard cookies and analytics tools to understand how visitors use the site and to enhance performance.
You can adjust Your browser settings to refuse cookies or to notify You when cookies are being used. Some site functions may not operate correctly if cookies are disabled.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, meet legal obligations, and maintain business records.
If You wish to update or delete Your information, contact Us at contact@thestillpoint.works.
7. Your Rights
Depending on Your location, You may have rights to access, correct, or request deletion of Your personal information.
If You are located in the European Union or California, You may also request details about how Your information is processed and opt out of marketing communications.
We will honor all valid requests to the extent required by law.
8. Links to Other Websites
Our Website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage You to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy periodically. The “Last updated” date above reflects the most recent version.
Any significant changes will be communicated via the Website or email if applicable.
10. Contact Us
If You have any questions about this Privacy Policy or how Your information is used, please contact Us at:
The Still Point Works
www.thestillpoint.works/contact
Email: askme@thestillpoint.works