Client Agreement

How I Work

My work centers on guiding you back to the still point within yourself—the quiet place where mind,

body, and spirit return to balance.

I draw from a unique blend of ancient Eastern healing and modern mind-body techniques. Each

session combines structure and flexibility. Some follow a clearly defined process—such as MER® or

specific Chinese Energetic Medicine protocols—while others are more adaptive and responsive to

what’s most present in the moment. Every session is designed to meet you where you are and support

movement toward greater clarity, balance, and alignment.

Some of the tools I use include:

- Chinese Energetic Medicine / QiGong (“Life Force Energy Work”) – Works with the body’s natural

energy system through movement, breathwork, and guided meditation to clear blocks, release stored

emotion, and restore balance and flow.

- NLP (Neuro-Linguistic Programming) – Language matters. NLP offers practical tools to uncover

and shift unconscious patterns, outdated beliefs, and inner conflicts—so you can respond from a

clearer place.

- Mental Emotional Release® (MER) – A gentle yet powerful process for releasing emotional baggage

tied to past events, without needing to relive or rehash the story.

1. Services

During the term of this Agreement, The Still Point Works (the “Practitioner”) agrees to provide coaching

and integrative mind–body services (the “Services”) designed to support emotional, energetic, and

personal well-being. These Services may include, but are not limited to, Clarity Coaching, Mental

Emotional Release (MER®), Chinese Energetic Medicine, QiGong, and other awareness-based

techniques the Practitioner is qualified to offer. The specific methods used may vary according to the

Client’s needs and the Practitioner’s professional judgment. The Client understands that the

Practitioner is not a licensed medical provider or psychotherapist, and that these Services are not a

substitute for medical or psychological care. If the Client is currently under the care of a physician,

therapist, or other healthcare provider, they agree to inform the Practitioner of that relationship so

sessions can be conducted appropriately. The Client understands that any decisions about

medications, treatment, or care plans should always be discussed directly with their licensed healthcare

provider.

2. Appointments & CancellationsSession dates are confirmed when the Client books online. The Client agrees to cancel or reschedule

more than 24 hours in advance of the scheduled session. Sessions cancelled or missed with less than

24 hours’ notice are non-refundable and will be forfeited.

3. Methodology

The Practitioner may draw from a range of methods including coaching, guided self-reflection,

mindfulness, and energy-based practices. The Client understands that no specific outcome is

guaranteed and that their own engagement and participation are essential to the results of this work.

4. Payment

All payments are made through the Practitioner’s website or as otherwise agreed upon. Fees are

non-refundable once a session or package has begun. For multi-session packages, payment plans

may be available; no sessions will be held until payment is received.

4A. Refunds, Rescheduling & Transfers

Sessions are confirmed once booked and may be cancelled or rescheduled with at least 24 hours’

notice. If less than 24 hours’ notice is given, or the Client does not attend a scheduled session, that

session will be forfeited and not refunded. For multi-session packages: a package is considered active

once the first session has taken place. After the first session, no refunds are available. Unused

sessions may be rescheduled within six months of purchase. Packages are non-refundable but may be

transferred to another individual at the Practitioner’s discretion and with prior written approval. If the

Practitioner must cancel or postpone a session, an alternate time will be offered promptly, or the

session credit will remain valid for a future date.

5. Health & Medical Disclaimer

The Client acknowledges that sessions are not intended to diagnose, treat, or cure any medical or

psychological condition. The Practitioner does not prescribe or recommend medications or alter

medical treatments. Clients should seek professional medical or mental-health advice for any condition

requiring such care. The Client remains responsible for their own health, decisions, and well-being.

6. Confidentiality

All information shared in sessions will be treated as confidential and not disclosed without the Client’s

written consent, except as required by law or if there is a concern of imminent harm to self or others.

7. Intellectual PropertyAny materials or methods shared by the Practitioner remain the intellectual property of The Still Point

Works and are provided for the Client’s personal use only. They may not be reproduced, distributed, or

shared without written permission.

8. Liability & Indemnification

The Client agrees to hold harmless and indemnify the Practitioner from any and all claims, damages, or

liabilities arising out of their participation in the Services. The Client understands they are responsible

for their own physical, mental, and emotional well-being throughout this work.

9. Disclaimer of Warranties

All Services are provided on an “as-is” basis. The Practitioner makes no warranties or representations,

express or implied, regarding the quality, performance, merchantability, fitness for a particular purpose,

or expected outcomes of the Services. No guarantee of results is made or implied.

10. Mutual Indemnification

Each Party agrees to indemnify, defend, and hold harmless the other Party, along with its employees,

contractors, or agents, from any claims, damages, losses, liabilities, or expenses (including reasonable

attorney’s fees) arising from: a) the negligence or willful misconduct of the indemnifying Party; b) a

material breach of this Agreement; or c) any damage or loss caused by the actions of the indemnifying

Party or those under its supervision.

11. Non-Disparagement

Both Parties agree to communicate respectfully and to refrain from making public or private statements

that could reasonably be interpreted as disparaging, defamatory, or damaging to the reputation of the

other Party. This includes, but is not limited to, written, verbal, electronic, or social-media

communications.

12. Dispute Resolution

If a disagreement arises, the Parties agree first to attempt good-faith resolution through direct

conversation. If the matter cannot be resolved informally, it shall be submitted to binding arbitration

under the rules of the American Arbitration Association, to take place in North Carolina (or via virtual

hearing). The arbitrator’s written decision will be final and may be entered in any court of competent

jurisdiction. Each Party is responsible for its own legal fees unless otherwise awarded by the arbitrator.

13. Governing LawThis Agreement shall be governed by and construed in accordance with the laws of the State of North

Carolina, without regard to its conflict-of-law principles.

14. Entire Agreement; Modification; Severability

This Agreement represents the entire understanding between the Parties and supersedes all prior

agreements, whether written or verbal. Any modification or amendment must be made in writing and

signed by both Parties. If any provision of this Agreement is found invalid or unenforceable, the

remaining provisions shall continue in full force and effect.

15. Termination of Services

Either the Client or the Practitioner may choose to end the coaching or energy-based working

relationship (“terminate services”) at any time by providing written notice. Termination ends the ongoing

professional engagement but does not affect the validity of prior sessions. The Client agrees to pay for

all Services rendered up to the date of termination. Any unused prepaid sessions will follow the refund

and rescheduling policy described in Section 4A.