Frequently Asked Questions
Appointment Info
-
Yes — you can book a free call to see if we’re a good fit and talk about which service might be right for you.
-
Not at all. You may know exactly what you want to work on, or you may simply know that something feels off or that you want something to change. We can start there.
-
Sessions are held remotely via Zoom. If you’d like to explore the possibility of an in-person appointment, please reach out.
-
A minimum of 24 hours’ notice is required to cancel or reschedule. You can reschedule using the link in your confirmation email or by contacting me directly. Sessions canceled or missed with less than 24 hours’ notice are non-refundable and will be forfeited.
-
If you don’t see a time that works, reach out to me directly. My calendar doesn’t always reflect every possibility, and I’ll see what I can figure out.
Payments & Insurance
-
No. Services are self-pay.
-
Some clients have been able to use HSA or FSA funds, but eligibility varies by plan. Please check directly with your plan administrator to confirm what’s allowed.
-
Yes. The Still Point Works participates in Perks at Work. If your employer offers this benefit, check with Perks at Work to get your exclusive coupon code. Enter the code at checkout when booking to receive your discounted rate.
-
Payment is collected at the time of booking through the secure online booking system.
-
Payment options vary by service. You’ll see any available options at checkout.